Field manual — Tools 7–12
Twenty-four printable tools
Tool 07 · Protection & Emergency Readiness Sheet
Use this to keep a shock from becoming confusion. It maps people, cash, cover, documents, access, and the first safe actions.
Shared header
| Owner | Entity / project | Version | As-of date |
|---|---|---|---|
| Evidence links or docu | |||
| ment locations | Last review Next | review | Input legend used □ F □ A □ Fc |
Purpose and when to use
Complete quarterly and after a change in dependants, health, work, debt, housing, travel, or ownership. The sheet is an index and response plan, not a store of passwords or a recommendation to buy a product. Share the relevant location and instructions with a trusted person who has agreed to the role.
People and immediate continuity
| Role | Name / relationship Contact location | Authority or limitation | Confirmed date |
|---|---|---|---|
| First family contact | |||
| Medical / care contact | |||
| Employer / business continuity contact | |||
| Lawyer / CA / insurance contact | |||
| Person who can locate key documents |
Essential obligations and available resources
| Item | Monthly or one-time ₹ Due / duration | Accessible to whom | F / A / Fc |
|---|---|---|---|
| Household essentials | |||
| Debt and housing commitments | |||
| Dependants’ transition needs medic | |||
| Immediate al / travel access | |||
| Liquid, unrestricted resources | |||
| Employer or statutory benefits to verify |
Policy and protection inventory—record, do not assume
| Provider and policy | Cover and exclu | Renewal / claim | |
|---|---|---|---|
| Risk / policy | location | Insured / nominee sions | route |
| Health / medical | |||
| Life / income dependency | |||
| Accident / disability | |||
| Home / property / contents | |||
| Vehicle / liability / posure business-linked ex |
Documents, access, and single points of failure
| Record or process Secure location | Who knows it exists Last tested | Gap / action |
|---|---|---|
| Identity and family records | ||
| Account and asset index—no passwords here | ||
| Will, nominations, ownership records |
| Record or process Secure location | Who knows it exists Last tested | Gap / action |
|---|---|---|
| Policy documents tions and claim instruc | ||
| Business continuity / delegated authority | ||
| Device, backup, and recovery instructions |
First-hour emergency card
1. Protect life and stop immediate harm: ______________________________________ 2. Call the appropriate emergency service / trusted contact: ___________________ 3. Do not sign, pay, publish, or admit liability under pressure unless necessary and authorized. 4. Preserve records and note time, facts, people, and actions: __________________ 5. Professional or authority to contact next: __________________________________
Formulas and cautions
- • Essential-expense runway = accessible unrestricted cash ÷ representative monthly essential obligations.
- • Illustrative dependency gap = support obligations and transition needs − accessible assets allocated to the need − valid, collectible cover. Every term needs professional validation.
Coverage is not the headline sum alone: definitions, exclusions, waiting periods, deductibles, disclosures, renewal, claim procedure, and insurer status matter. Nominations, beneficiary designations, ownership, and succession do not have interchangeable legal effects. Never place passwords, recovery codes, identity scans, or medical details in an unsecured printed copy.
Decision output and cadence
Choose one of: ready; ready with named gap; not ready—urgent action; professional verification pending. Fix the most consequential single point of failure first. Review quarterly, test document access annually, and update immediately after any life, policy, ownership, address, or contact change. Shared footer
| Close the loop | Entry |
|---|---|
| Decision | |
| Action | |
| Action owner | |
| Due date | |
| Proof required |
| Close the loop | Entry |
|---|---|
| Professional reviewer / review date |
Professional review flag: Required for insurance suitability and policy interpretation, succession and estate documents, tax effects, medical planning, and business authority. Use current insurer documents and the current official regulator or government source; record the lawyer, CA, qualified insurance professional, clinician, or other reviewer as applicable.
· ASC pp. 116–118 · ASC p. 138 · MM pp. 36–45. Emergency decision and risk-readiness mechanics retained; product-specific prescriptions and cover amounts omitted.
Tool 08 · Investment Policy & Capital-Allocation Memo
capitUse this before buying, selling, concentrating, changing long-horizon al, or committing operating-company surplus. Policy is written in calm conditions so excitement cannot rewrite it.
Shared header
| Owner | Entity / project | Version | As-of date |
|---|---|---|---|
| Evidence links or docu | |||
| ment locations | Last review Next | review | Input legend used □ F □ A □ Fc |
Purpose and when to use
Use personal mode annually and before any material new product, concentrated position, illiquid commitment, or change in asset allocation. Use business mode before a material reinvestment, debt reduction, distribution, acquisition, or capacity commitment. Personal mode separates objective, time horizon, liquidity, risk capacity, risk willingness, constraints, and decision rules. Business mode begins only after cash, obligations, and statement figures have been reconciled through Tools 14 and 15. This memo is not a recommendation and contains no universal allocation or return assumption.
Policy foundation
| Policy field | Written rule and reason Evidence / date | F / A / Fc |
|---|---|---|
| Objectives and priority order | ||
| Amount, currency, and horizon for each objective | ||
| Near-term liquidity requirement | ||
| Capacity for permanent loss | ||
| Willingness to tolerate volatility |
| Policy field | Written rule and reason Evidence / date | F / A / Fc |
|---|---|---|
| Income, family, tax, ethical, and legal constraints | ||
| Permitted asset / product categories | ||
| Prohibited exposures and leverage rule | ||
| Maximum concentration chosen and why | ||
| Rebalancing trigger and review method |
Capital-allocation queue
Define your sequence. Do not advance an item merely because a product is available.
| Use of next capit Priority al | Readiness condition | Amount / range Reviewer / proof |
|---|---|---|
| 1 | ||
| 2 | ||
| 3 | ||
| 4 | ||
| 5 |
Business capital-allocation mode
Complete this section for operating-company cash. Do not call cash “available” until purpose-bound balances, due obligations, maintenance, downside liquidity, contracts, solvency constraints, and professional review have been addressed.
| Decision field | Written answer / evidence | F / A / Fc |
|---|---|---|
| Reconciled unrestricted cash and as-of date | ||
| Tax, payroll, customer-purpose, debt- service, vendor, refund, and other due claims | ||
| Maintenance, security, compliance, and minimum-liquidity needs | ||
| Measured bottleneck or risk the next rupee addresses |
| Decision field | Written answer / evidence | F / A / Fc |
|---|---|---|
| Total incremental capital, including working capital and implementation time | ||
| Mechanism: price, volume, margin, cycle time, quality, capacity, or risk | ||
| Base, downside, and upside incremental NOPAT / cash cases | ||
| Reversible pilot, tranche gate, stop rule, owner, and review date | ||
| Company/household boundary and proposed distribution, if any | ||
| Solvency, contract, tax, CA, CS, or legal review required |
Forecast incremental ROIC = forecast incremental NOPAT ÷ incremental invested capital. State the normalised tax assumption, include added working capital, test a downside case, and compare the result with the capital’s risk and reversibility—not with a universal hurdle. A control or resilience spend may be mandatory even when a clean financial return cannot be isolated.
One-investment decision memo
| Question | Answer / evidence |
|---|---|
| What do I own or lend, in plain language? | |
| How can it create cash or value, and for whom? | |
| Fees, taxes, lock-ins, liquidity, counterparties, and conflicts? | |
| Base, upside, and permanent-loss case? | |
| What fact would make the thesis false? | |
| Position size and effect on total concentration? | |
| Exit, rebalance, or review rule chosen before purchase? | |
| Current official document and independent review? |
Formulas and cautions
- number of periods • Future value = present value × (1 + periodic return) . This is scenario arithmetic, not a promised outcome.
- • Real return = (1 + nominal return) ÷ (1 + inflation) − 1.
- • Portfolio weight = current position value ÷ current portfolio value.
- • A conventional fixed-coupon bond’s value is the present value of each coupon plus the present value of principal, discounted at a rate consistent with timing and risk. Do not use a one-line inverse-rate shortcut.
Expected returns, inflation, correlation, default, liquidity, and tax treatment are assumptions unless sourced and dated. Past performance does not establish the future. “Guaranteed,” “safe,” and “tax- free” require exact scope and current legal documents. Risk capacity and emotional willingness are different; use the more constraining condition until reviewed.
Decision output and cadence
In personal mode, choose permitted within policy; reduce size; gather evidence; obtain advice; rebalance; or decline. In business mode, choose fund obligation; maintain; hold liquidity; pilot; release next tranche; reduce a claim; distribute lawfully; or decline. Record the reason before acting. Review personal policy annually and allocation quarterly at most unless your written trigger occurs. Review a business allocation at its pre-written evidence gate and each product immediately when its terms, regulation, objective, or circumstances change.
Shared footer
| Close the loop | Entry |
|---|---|
| Decision | |
| Action | |
| Action owner | |
| Due date | |
| Proof required | |
| Professional reviewer / review date |
Professional review flag: Personalized recommendations, asset allocation, product suitability, and securities decisions should be reviewed by an appropriately registered investment adviser; tax and accounting by a CA; corporate approvals and records by a practising CS; contracts, distributions, solvency duties, ownership, and succession by a lawyer as applicable. Use current SEBI, RBI, IRDAI, MCA, issuer, exchange, and tax documents on the action date.
· ASC p. 136 · EF pp. 75–82, 100–109 · FS pp. 20–27, 52–55 · TABLE pp. 26–29, 48–50 · RM pp. 168–170 · MM pp. 106–117. Personal-policy, business-allocation, and compounding mechanisms paraphrased; corpus return and allocation prescriptions are excluded.
Tool 09 · Macro & Economic Exposure Map
Use this to trace how external change reaches your prices, demand, costs, debt, and cash. Observe the weather; do not pretend to command it.
Shared header
| Owner | Entity / project | Version | As-of date |
|---|---|---|---|
| Evidence links or docu | |||
| ment locations | Last review Next | review | Input legend used □ □ □ F A Fc |
Purpose and when to use
Complete quarterly and before a pricing, currency, debt, sourcing, hiring, or capital decision that is exposed to the economy. The tool does not ask you to predict GDP or markets. It asks which variable reaches your decision, through what channel, after what lag, and what reversible response is available.
Current official-data log
Copy the exact release, table, observation date, retrieval date, unit, and revision status—not a media summary. Old releases remain historical evidence, not current inputs.
| Variable / geo | Observation and | Official URL / re | |
|---|---|---|---|
| graphy | unit | Observation date lease | Retrieved / revised |
| Inflation relevant to customer or input | |||
| Policy and borrowing rates | |||
| Exchange rate relevant to contract | |||
| Demand / employment proxy | |||
| Credit or liquidity condition | |||
| Energy, commodity, or freight input |
| geo | re | ||
|---|---|---|---|
| Variable / | Observation and | Official URL / | |
| graphy | unit | Observation date lease | Retrieved / revised |
| Policy or regulatory change |
Exposure and transmission map
| External change | Direct exposure | Transmission chain Likely lag | Evidence / confidence |
|---|
Examples of a transmission chain are prompts, not conclusions: rate change → customer financing cost → approval delay → collections; exchange-rate move → imported input → contribution margin → price decision. Write the actual chain and one observation that could disprove it.
Three operating scenarios
| Scenario / dated | Pre-agreed re |
|---|---|
| trigger Revenue effect Fc Cost / cash effect Fc Earliest indicator | sponse |
| Base | |
| Adverse but plausible | |
| Favourable but plausible |
Exposure with no practical response—and why it is accepted:
Formulas and cautions
- • Real change = (1 + nominal change) ÷ (1 + relevant inflation) − 1.
- • FX cost in rupees = foreign-currency amount × rupees per unit of that currency, plus fees and hedging costs.
- • For a discrete price test, midpoint elasticity = [(Q₂ − Q₁) ÷ ((Q₁ + Q₂) / 2)] ÷ [(P₂ − P₁) ÷ ((P₁ + P₂) / 2)].
Do not use the simple starting-value percentage shortcut for a large price change; it gives a direction- dependent answer. Correlation does not prove the transmission chain. National averages may not describe a Bengaluru niche, and revised data may change the past. Keep a factor only if it changes a decision; otherwise this becomes decorative macro commentary.
Decision output and cadence
Choose no action; change price or terms; shorten commitment; build buffer; diversify supplier, customer, or currency; obtain a lawful hedge; or run a small test. Name the trigger rather than acting on every headline. Review quarterly and immediately after a material official release, contract exposure, or policy change relevant to the chosen trigger.
Shared footer
| Close the loop | Entry |
|---|---|
| Decision | |
| Action | |
| Action owner | |
| Due date | |
| Proof required | |
| Professional reviewer / review date |
Professional review flag: Current official data is mandatory. Use the relevant authority—such as RBI for monetary and regulated-finance information—and record the exact release. Treasury, derivatives, foreign-exchange, tax, and policy responses require the appropriate CA, lawyer, authorized dealer, or regulated adviser.
· EF pp. 9–19 · EF pp. 111–113 · RM pp. 112–124. Opportunity cost, midpoint elasticity, causal-chain, and operating-exposure mechanics paraphrased.
Tool 10 · Business Engine & Moat One-Pager
Use this to define how the business creates, delivers, and captures value— and whether any claimed advantage survives a copy test.
Shared header
| Owner | Entity / project | Version | As-of date |
|---|---|---|---|
| Evidence links or docu | |||
| ment locations | Last review Next | review | Input legend used □ F □ A □ Fc |
Purpose and when to use
Complete before building a large product, entering a segment, changing the model, or calling a growth advantage a moat. This page states the business in a form that customers, operators, and capital providers can challenge. Customer discovery belongs in Tool 11; experiment design in Tool 12; detailed economics in Tool 13.
The engine in one sentence
For __________________ [specific customer], when __________________ [trigger], we deliver __________________ [measurable result] through __________________ [mechanism]. We are paid __________________ [who, amount basis, and timing], while the principal delivery and acquisition costs are __________________.
Customer truth and business definition
| Question | Answer | Evidence / date | F / A / Fc |
|---|---|---|---|
| User, buyer, and payer—if different | |||
| Costly job or problem and trigger | |||
| Current alternative, including doing nothing | |||
| Why the customer changes now | |||
| Result and time to first value |
| Question | Answer | Evidence / date | F / A / Fc |
|---|---|---|---|
| Revenue unit, price basis, and collection timing | |||
| Critical resources, partners, and constraints | |||
| Largest assumption still untested |
Engine stages
| Stage | Required customer behavior | Our work / cost driver | Evidence measure Current bottleneck |
|---|---|---|---|
| Reach | |||
| Commit / buy | |||
| Activate / first value | |||
| Deliver repeatedly | |||
| Renew / expand | |||
| Refer / distribute |
Distribution ownership
| Owned, earned, Access / depend | Cost and conversion | ||
|---|---|---|---|
| Route | partner, or rented ency | evidence | Failure response |
Moat, copy, and cannibalization test
| Accumulating asset Claimed advantage or mechanism | Evidence customer feels it | How an incumbent copies it | Next strengthening action |
|---|---|---|---|
| Switching / workflow cost | |||
| Distribution / privileged access | |||
| Data / learning loop with lawful rights | |||
| Network or ecosystem effect | |||
| Trust, brand, certification, or service |
| Accumulating asset Claimed advantage or mechanism | Evidence customer feels it | How an incumbent copies it | Next strengthening action |
|---|---|---|---|
| Scale or process cost advantage |
What would we launch to replace our own offer before someone else does?
Formulas and cautions
Value-capture bridge = collected revenue − refunds and discounts − direct cost to deliver − acquisition cost attributable to the unit. Tool 13 supplies the definitions and cohort calculation.
Engine yield at a stage = units completing the stage ÷ eligible units entering it for the same cohort and period.
A feature is not a moat. First-mover status, a large market, founder passion, and rented-platform reach are not defensibility without a mechanism that compounds or raises a lawful switching barrier. A moat can also trap the company if technology or customer behavior changes. Record disconfirming evidence.
Decision output and cadence
Choose pursue this model; narrow the customer; change revenue or delivery; test the bottleneck; build an owned asset; design the cannibalizing offer; or stop. Review quarterly and whenever acquisition, retention, unit economics, platform access, regulation, or customer workflow changes materially.
Shared footer
| Close the loop | Entry |
|---|---|
| Decision | |
| Action | |
| Action owner | |
| Due date | |
| Proof required | |
| Professional reviewer / review date |
Professional review flag: Usually an operating decision. Obtain legal, privacy, intellectual-property, competition, sector, or contract review before claiming exclusive rights, using customer data, restricting switching, or depending on regulated access.
· TABLE pp. 14–18 · TABLE pp. 36–50 · EF pp. 84–91. Customer-truth, business-definition, distribution, copy, cannibalization, moat, and growth-gate mechanics consolidated.
Tool 11 · Customer & Sales Discovery Record
Use one record per conversation. Reconstruct the last real event; do not lead the witness toward the product you hope to sell.
Shared header
| Owner | Entity / project | Version | As-of date |
|---|---|---|---|
| Evidence links or docu | |||
| ment locations | Last review Next | review | Input legend used □ F □ A □ Fc |
Purpose and when to use
Use during problem research, early sales discovery, renewal diagnosis, or a lost-deal review. Obtain permission for recording and artifacts. A discovery record captures behavior, workflow, consequence, current response, and buying process. It does not qualify the commercial opportunity; use Tool 16 after the problem has been understood.
Conversation context
| Field | Entry |
|---|---|
| Date / interviewer | |
| Person / role / segment | |
| Organization context relevant to the workflow | |
| How introduced and any conflict | |
| Recording / notes / quotation permission | |
| Hypothesis being tested | |
| What would disconfirm the hypothesis |
Reconstruct the last real event
What triggered the event? When did it last happen?
Steps, people, systems, hand-offs, waiting, and workaround:
Where did it fail, slow, create rework, or raise risk?
Consequence and existing response
| Question | Evidence, artifact, or careful estimate F / A / Fc |
|---|---|
| Time, money, error, trust, safety, or missed-revenue consequence | |
| Frequency and variability | |
| Current vendor, tool, internal labour, or workaround | |
| Why the current method remains | |
| Cost or consequence of no change | |
| Change trigger, urgency, and competing priority | |
| Desired outcome and acceptable disruption |
Buying and adoption map
| Role or gate | Person / process | Evidence / next question |
|---|---|---|
| User | ||
| Champion | ||
| Economic buyer / budget owner | ||
| Approver / procurement | ||
| Technical, security, privacy, or legal gate | ||
| Blocker / status-quo beneficiary |
| Role or gate | Person / process | Evidence / next question |
|---|---|---|
| Implementation owner |
Close the conversation
Summary in the customer’s language—without changing meaning:
Concrete next commitment: artifact, introduction, second meeting, observation, or paid test:
Follow-up promised / owner / due date:
Batch evidence, formula, and cautions
After a predeclared batch, synthesize without erasing exceptions.
| Observed pat | Decision implic | |
|---|---|---|
| tern | Eligible interviews | Supporting events Contradicting events ation |
Observed-behavior frequency = interviews containing a comparable observed event ÷ eligible interviews in the batch. It is a sample description, not a population estimate unless the research design supports that claim. Do not convert politeness, stated interest, or hypothetical willingness into demand. Separate verbatim notes from interpretation. Do not ask for confidential or personal information you do not need. One dramatic interview is neither proof nor noise; record why it is or is not comparable.
Decision output and cadence
Choose problem supported; problem not supported; segment should narrow or split; key question remains; or move to a bounded offer test. Complete after every conversation and synthesize after each predeclared batch. Reopen discovery when win, adoption, renewal, or loss evidence contradicts the original story.
Shared footer
| Close the loop | Entry |
|---|---|
| Decision | |
| Action | |
| Action owner |
| Close the loop | Entry |
|---|---|
| Due date | |
| Proof required | |
| Professional reviewer / review date |
Professional review flag: Usually not required for ordinary research. Obtain consent and appropriate legal, privacy, sector, or ethics review for recordings, personal or sensitive data, protected populations, confidential artifacts, regulated claims, or research that can create harm.
· TABLE p. 14 · SALES pp. 20–21 · SALES pp. 9–13. Customer-truth, discovery-question, workflow, and buying-role mechanics merged; scripts remain reference material rather than a separate tool.
Tool 12 · Offer & Pricing Experiment Card
Use one card per risky offer or pricing assumption. Spend the smallest amount that can produce decision-quality behavior.
Shared header
| Owner | Entity / project | Version | As-of date |
|---|---|---|---|
| Evidence links or docu | |||
| ment locations | Last review Next | review | Input legend used □ □ □ F A Fc |
Purpose and when to use
Complete before a pilot, packaging change, discount, new price, or large build intended to test willingness to pay. The card fixes the hypothesis, exposure limit, evidence, and decision rule before the result becomes emotionally interesting. Use actual commitments where lawful and ethical; stated enthusiasm is weak evidence.
Offer under test
| Element | Definition | Evidence / F-A-Fc |
|---|---|---|
| Specific segment, user, and buyer | ||
| Trigger and costly problem | ||
| Measurable result and time to value | ||
| Mechanism in plain language | ||
| Scope, exclusions, and dependencies | ||
| Proof and known limitations | ||
| Price, taxes, payment timing, and refund terms | ||
| Customer work, data, access, or risk required |
Offer sentence:
We help __________________ achieve __________________ by __________________. This test covers __________________ for __________________, measured by __________________, at a total customer price of __________________ under the stated terms.
Experimental contract
| Field | Precommitted answer |
|---|---|
| Riskiest assumption | |
| Smallest faithful test | |
| Baseline and eligible sample | |
| Primary behavioral measure | |
| Success / continue threshold | |
| Failure / stop threshold | |
| Maximum cash, hours, and reputation exposure | |
| Safety, privacy, quality, and customer-harm boundary | |
| Start, stop, and decision date |
Price test record
Change one material condition at a time where possible. Record who saw which offer and why the comparison is fair.
| Full price / | Delivered | contribu Objections / | ||
|---|---|---|---|---|
| Variant | terms | Eligible prospects | Commitments | tion Fc confounders |
| A | ||||
| B |
Formulas and cautions
- • Contribution per unit = collected unit revenue − refunds, discounts, and truly variable delivery cost.
- • Incremental break-even units = incremental fixed experiment cost ÷ contribution per additional unit. If contribution is zero or negative, break-even is undefined.
- • Midpoint price elasticity = [(Q₂ − Q₁) ÷ ((Q₁ + Q₂) / 2)] ÷ [(P₂ − P₁) ÷ ((P₁ + P₂) / 2)].
Elasticity is interpretable only when the observations are sufficiently comparable and other material changes are disclosed. A small sample can guide the next test but rarely supports certainty. Never fabricate scarcity, hide material terms, discriminate unlawfully, or expose a customer to undisclosed loss. A deposit or signed pilot is stronger evidence than an opinion only when cancellation and refund terms are honest.
Result, decision output, and cadence
Facts observed:
Interpretation, uncertainty, and alternative explanation:
Choose continue unchanged; modify one named variable; run one missing test; stop; or escalate for review. Close the card on its decision date. Run a new card for a changed assumption; never overwrite the original result. Review accumulated pricing evidence quarterly.
Shared footer
| Close the loop | Entry |
|---|---|
| Decision | |
| Action | |
| Action owner | |
| Due date | |
| Proof required | |
| Professional reviewer / review date |
Professional review flag: Review customer terms, claims, refunds, privacy, competition, sector restrictions, taxes, invoicing, and material risk with the appropriate lawyer and CA. Verify current GST, consumer, e-commerce, sector, and data requirements at official sources before launch.
· TABLE pp. 30–33 · SALES pp. 12–13 · EF pp. 17–19 · EF pp. 26–27. Offer, price-test, qualification, midpoint-elasticity, and break-even mechanics consolidated; numeric thresholds are user-defined.