Part IV · Build with People — Chapter 23
Create a network by being useful
Networking is not collecting contacts. It is creating a history of relevant, reliable exchange before you urgently need help.
The strongest relationships in business are built from repeated evidence: you listen, understand context, make a useful contribution, protect confidence, follow through, and do not disappear when there is nothing immediate to gain.
Find the right people
Start from your current business thesis. Map people in six groups:
- • customers and users;
- • operators one or two stages ahead;
- • peers at the same stage;
- • complementary service providers and channel partners;
- • specialist advisers in legal, finance, security, hiring, and domain regulation;
- • talent—people who may someday join, refer, or collaborate.
Search where real work is discussed: industry associations, alumni networks, meetups, technical communities, coworking spaces, incubators, vendor ecosystems, conferences, open-source projects, and introductions from trusted operators. In Bengaluru, the volume of events is an advantage only if you choose narrowly and follow up.
Use the GIVE sequence
Ground yourself. Learn who the person is, what they work on, and why a conversation might be relevant. Do not pretend intimacy.
Investigate with respect. Ask informed questions and listen for current priorities. Do not turn the person into a free consultant.
Value first. Offer something proportionate: a useful resource, careful feedback, a customer insight, a small piece of work, or a precise introduction—with permission from both sides.
Execute and remember. Do what you promised. Record the next step, context, and date. Follow up when you have something real.
Make a precise introduction
Ask both people separately. Explain why the connection may be useful, what each person does, and whether there is a specific request. Never forward private contact details without consent. Do not introduce two people merely to display your network.
The first-message test
A good message answers:
1. Why this person? 2. Why now? 3. What specific common ground or question? 4. What small request?
5. Why is declining easy?
Example:
Hello Ananya—I’m studying onboarding failures in 10–50 person recruitment agencies and saw your talk on candidate operations at ___. I have completed 12 interviews and keep hearing that client-specific scorecards create rework. Would you be open to a 20-minute call so I can understand how you handled that trade-off? I can send the anonymized pattern summary first. No problem if timing is poor.
Short, researched, honest, and easy to decline.
Maintain a relationship ledger
Keep only useful context:
| What matters to | Next thoughtful | Consent/privacy | |||
|---|---|---|---|---|---|
| Person | Context | them | Last promise | touch | note |
Do not treat people like CRM rows. The ledger protects your memory from causing neglect; it does not replace genuine care.
FROM THE INTERVIEW EVIDENCE One supplied interviewee describes cold-calling through a phone book and persistent follow-up as the origin of a durable network—summarized in the source as “your rolodex is your Rolex.” The tactic is dated; the mechanism remains useful: initiate, follow up, and become known through consistent exchange. See E08.
RED LINE Never betray a confidence, exaggerate closeness, use somebody’s name as social proof without permission, or approach every relationship with an immediate extraction.
· GE ch. 19; ASC pp. 95–101; LG pp. 27–30. Mechanisms paraphrased; judgment and examples are labelled.